Job Description

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.

This position is onsite, located in Chesapeake, VA.

General Summary:

The Asset Protection Physical Security Manager is responsible for developing, implementing, and managing enterprise physical security strategies designed to protect company personnel, facilities, inventory, equipment, information, and other critical assets. This role leads enterprise security programs that mitigate risk, prevent loss, deter criminal activity, strengthen facility security, and support business continuity across designated locations.

The manager oversees enterprise physical security systems, access control, video surveillance, intrusion detection, security personnel, incident response, and security assessments. Working collaboratively with Asset Protection, Operations, Human Resources, Information Technology, Facilities, Legal, and external law enforcement partners, this position ensures security policies and procedures are consistently implemented, risks are appropriately managed, and security investments align with business priorities.

Principal Duties & Responsibilities:

Physical Security Strategy and Risk Management

• Develop and execute enterprise physical security strategies, standards, and procedures aligned with organizational objectives and enterprise risk management priorities.

• Conduct enterprise physical security assessments, vulnerability reviews, and risk analyses to identify gaps and recommend appropriate mitigation measures.

• Establish enterprise security requirements for facilities, including retail locations.

• Develop security plans for high-risk locations, critical assets, sensitive areas, and business operations.

• Partner with cross-functional stakeholders to prioritize security initiatives, establish corrective action plans, and monitor implementation.

Security Technology and Enterprise Systems Management

• Oversee the deployment, maintenance, and effectiveness of physical security technologies, including video surveillance, access control and alarm monitoring.

• Establish standards for security system design, installation, configuration, maintenance, and operational performance.

• Partner with IT, Facilities, and technology vendors to maintain system availability, reliability, and appropriate cybersecurity controls.

• Evaluate emerging security technologies and recommend solutions that improve threat detection, operational efficiency, and loss prevention.

• Manage system health reporting, and compliance with company policies and applicable laws.

Incident Management and Investigations

• Ensure security-related evidence is preserved, documented, and handled in accordance with company policy and applicable legal requirements, to include serious incidents, and disaster events.

Security Operations and Personnel Oversight

• Manage contracted security providers and ensure service quality, policy compliance, and operational effectiveness.

• Establish performance expectations, post orders, staffing requirements, training standards, and service-level agreements.

• Promote a professional, service-oriented security culture that balances effective risk mitigation with business continuity and customer or employee experience.

Vendor and Budget Management

• Develop, manage physical security operating & capital budgets. Present business cases/ track ROI for enterprise investments

• Evaluate vendor proposals, service agreements, equipment specifications, and project deliverables.

• Oversee security system installations, upgrades, repairs, and other capital improvement projects.

• Monitor vendor performance, service-level compliance, spending, and return on security investments.

• Identify opportunities to improve operational efficiency, reduce unnecessary costs, and strengthen security effectiveness.

Leadership, Collaboration, and Reporting

• Build strong working relationships with Asset Protection, Operations, Facilities, IT, Human Resources, Legal, and executive leadership.

• Develop performance metrics and reporting dashboards to measure program effectiveness and identify emerging risks.

• Presenting performance metrics and program effectiveness for leadership at periodic business reviews.

• Lead, manage, develop and train direct reports and incumbent management

Position Requirements :

• Bachelor’s degree in criminal justice, Security Management, Business Administration, Risk Management, or a related field; equivalent relevant experience may be considered.

• Five or more years of progressive experience in physical security, asset protection, corporate security, loss prevention, or a related field.

• Demonstrated experience managing physical security systems, facility security programs, security vendors, security budgets and incident response activities.

• Working knowledge of access control, video surveillance, intrusion detection, alarm systems, and security risk assessment methodologies.

• Strong analytical, organizational, communication, and problem-solving skills.

• Demonstrated ability to collaborate across departments, manage multiple priorities, and influence stakeholders at various organizational levels, including partnering with law enforcement and public safety agencies.

• Proficiency in Microsoft Office and security reporting or incident management platforms.

Preferred Qualifications:

• Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), Project Management Professional (PMP) or other relevant security credentials.

• Familiarity with recognized physical security standards and risk management frameworks.

• Experience managing security capital projects, vendor contracts, operating budgets, deployments and technology.

Projected Salary Range: $105,500- $132,000/yr

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and making all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Full time

Chesapeake, Virginia

Asset Protection

Family Dollar

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