Job Description
Service Writer Job Description:
We are seeking a highly organized and customer-focused individual to join our team as a Service Writer. The Service Writer will be responsible for coordinating and facilitating all communication between customers and our service department to ensure a seamless and efficient service experience.
Responsibilities:
- Greet customers and assist them with scheduling service appointments, explaining services, and answering any questions they may have
- Communicate with technicians to determine the scope of work needed for each service appointment
- Create accurate and detailed service orders for each customer, including estimates and timelines for completion
- Follow up with customers throughout the service process to provide updates and address any concerns
- Coordinate with parts department to ensure necessary parts are ordered and available for each service appointment
- Collect payment and process invoices for completed services
- Maintain accurate records of all service appointments, invoices, and customer communications
- Ensure all customer inquiries and concerns are addressed promptly and professionally
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment and multitask effectively
- Proficient in computer skills, including Microsoft Office and service management software
- Knowledge of automotive systems and terminology required
Benefits:
Medical after 90 days / 40 hours NJ Sick time
...Elementary Teacher Vacancy The Big Spring School District is looking to fill a vacancy for an Elementary Teacher for the 26/27 School... ...to students in a classroom using the curriculum adopted by the Board of School Directors and other appropriate learning activities...
...to break into B2B sales through a fast-paced, relationship-driven industrycommercial insurance! This role is also perfect for stay-at-home moms looking for flexible part-time workwith a clear path to earning more based on performance. We help business owners secure...
...RESPONSIBILITIESReporting directly to the Director of Product Development, PAX is looking for an Engineering Program Manager (EPM) responsible for design, development, and support of PAX hardware products.PAX EPMs are responsible for managing and communicating project definition,...
...Skills: ~ Google Suite experience ~6 months experience in an office setting ~ This position does require the contractor to work... ...charts, # File completed documentation in the electronic resident record # File completed documentation in the home electronic resident...
...Job Title: Construction Laborer Job Description This role supports large, complex commercial construction projects, including data centers, student housing high-rises, hotels, mixed-use urban developments, and commercial or industrial facilities. You will contribute...